WooCommerce Support & Hosting

Dedicated support and hosting for your ecommerce business.

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What does our support include?

Your growing e-commerce business
needs great support and hosting.

We understand that you just want to get on with running your business and not have to worry about the technicalities of operating a website. That's why our support includes all of the following features allowing you to relax and get on with business.

Supporting your business

All your content updates handled quickly and effortlessly

Our extensive support service means that you don't need to worry about your website content. We will update all your content, products data, images, prices... anything you want. All you have to do is email your changes to us and we'll handle the rest (usually within 48 hours).

We will also answer any questions you have about your website and work with you to improve your service to your customers.

  • Written a new blog post? Great, send it to us by email and we'll add it for you.

  • Need products added? No problem, just send over the details and we'll do the rest.

  • Want to run a promotional offer? No problem, we can set that up for you.

  • Do you want to link your site to a new fullfilment service? No problem. Just put us in touch with your provider.

  • Updating your branding? Great, just send over the new logo and we'll take care of it.

  • Need your terms & conditions updated? Email us the changes you need and we'll take care of it.

Super fast hosting for your website

Dedicated WordPress hosting on enterprise level cloud based servers.

Fully dedicated and optimised hosting designed for WooCommerce means your site will be fast and secure.

  • Powerful server configurations available that can handle even the most popular website.

  • 10 worldwide servers so you can be sure of having a server near your location.

  • 99.9% uptime guarantee

  • Powerful static page cacheing and Object Caching ensures your pages load super quick.

  • Bruteforce attack protection and a strong web application firewall..

  • Multiple tools to help you identify problems with your site code such as New Relic Monitoring and Blackfire Profiler.

  • Quickly set up a private staging site to test updates, work on changes or rebuild your theme. THen move it back to the live environment easily.

Backup your website

Daily (or *hourly) backups protect your site from the worst case scenario

Nothing is more important than having a regular, reliable back up schedule and we have your site covered with a comprehensive and robust backup service.

30 days of daily backups are standard but *we can also offer hourly backups so you don't have to lose any data.

  • Incremental daily backup taken overnight, EVERY NIGHT!

  • A complete, full backup taken every 15 days.

  • Backups taken before EVERY automated plugin and WordPress core update.

  • A full backup is taken any time you create a staging site push your updates to the live environment.

  • You can take a manual backup at any time you like. Just log into your control panel and go to the backups section.

  • Download any of your backups to your local pc.

  • Hourly backups available.

Boost your website performance

Boost the speed of your website with our suite of performance enhancing tools.

Google and your customers love fast websites. They don't want to wait around for your website to load.

Our suite of performance enhancing tools will ensure that your website, whatever theme it's using, will load as fast as it can.

  • Optimise and compress all your images so they load quickly.

  • Serve and automatically convert your images to WebP format from our super fast CDN (content delivery network).

  • Lightning fast page caching so unchanged static versions of your pages are loaded instead of slower dynamic versions.

  • Automatic and manual asset optomisation moving low priority code to the end of the page load so it doesn't slow down the loading of more important code.

  • GZip compression of your website as standard

  • Uptime monitoring and performance reports with email alerts if your website is ever offline.

Secure your website

Protect, scan and monitor your site from an easy to use dashboard.

WordPress (& WooCommerce) is the most popular content management system in the world. But this comes with risks.

Popular themes and plugins are vulnerable to malware infestation so it's vital for your business that you protect your website from attack.

  • Manually scan your site for malware and identify threats immediately.

  • Schedule regular security scans and automated alerts to your inbox.

  • Harden WordPress core and plugins code to protect them from known attack vectors.

  • Additional log-in security proceedures including 2 Factor Authentication.

  • IP and Geo-location blocking to stop attacks from well known sources of attacks and new threat locations. Also block known spam bots from accessing your site.

  • Automatic updates to WordPress core software and all plugins to keep them updated with the latest patches.

Automatic code updates

Keep your website up to date with the latest versions of your plugins, themes and core WordPress code.

The biggest risk you take with a WordPress/WooCommerce website is allowing your site code to go out of date. Constantly updating your theme, all your plugins and the core WordPress versions can be time consuming. We take care of everything for you with our automated update service.

Your website is automatically backed up before every update and our system checks for any issues once the updates are complete - emailing you a report. You can also schedule updates to happen at the best time for your business and so reduce the risk of any interruption in your business.

  • Automated updates to all plugins, theme and WordPress core code.

  • Schedule the updates for days and times to suite you.

  • Backups are automatically taken before every plugin and WordPress core update.

  • Automated checks to ensure your website is still working as expected after updates with a report emailed to you as soon as it's complete.

  • You have the choice to ignore any plugins, themes you don't want updated.

All the SEO tools your website needs

Make your website visible to search engines for the best chance of being found.

Our SEO plugin will assist you in fully optimising your website content so it has the very best chance of being found by search engines.

  • Auditing tools that scan your site and report potential areas for improvement.

  • Title and meta data tools with readabiltiy scoring.

  • Schedule automated reports with tips on improvements.

  • Optimise your appearance on social media with OpenGraph capability.

  • Schema types builder with support for over 150 schema types.

  • Generate sitemaps and robots.txt files.

  • Backlink outreach and building

  • Any ongoing search engine optimisation services. We just provide you with the tools you need!

Get in touch with us

Complete the following form for a no-obligation proposal.